Great service. Will go back for my next ride.
Yao is very patient and professional. He helped us pick out our first mercedes, he follow up with us after we had bought the car and we couldn't have been happier..thanks Yao! -Tiffany and Anthony. Will definitely refer friends and family!
We just bought a car and had the most wonderful experience with Oliver Kuo. He was absolutely amazing and went above and beyond! I had left a person item in the car we traded in and even though the old car had been taken away by the next day he located the car and went and personally retrieved my item. I was so impressed and very thankful! Please ask for Oliver, he was so awesome
I would like to commend Andrei Simonenko and Arthur Liu for going above all expectations one may expect of a luxury brand. This is my second Mercedes in two years. Andrei has not only given me a great deal, but also found the car with the features that I wanted. All the way from Calgary it came. His patience and attention to detail was unparalleled from the moment of inception, through to the delivery process. He was very efficient and transparent, yet attentive and understanding. The entire process totalled no more than a few hours. I drove the other German brand for many years, but Andrei and his team showed me what Mercedes Benz service really stands for. For the second time. Thank you.
Great experience buying a car here. Keifer was our salesperson, great guy, excellent service and honest. Definitely recommend him and this dealership.
Oliver was the best sales that we had met! We bought a used 2018 CLA250 from Oliver back in September. We just moved to Canada and had lots to do. The only time that we were able to pick up the car was on a day that Oliver was off. Oliver had no problem meeting us on his day off. We originally scheduled the meeting at 11 am, but one thing led to another, we arrived at the dealership at 5:45 pm. Oliver waited patiently for us and still greeted us with a big smile on his face when we finally got there. Thank you Oliver for your outstanding customer service!
We got the s63 AMG in February. Excellent service. The sales consultant Keifer is very professional and helpful.
We had a very pleasant experience with Benz and in particular with Linda Yu. We were at a time when we needed a new car. We were choosing amongst different brands. Went to Lxxxx and we’re there for quite awhile; yet, no one seem to care to ask what we were looking for. My family drove that brand but we don’t have a designated salesperson. Then we went to Mercedes-Benz and Linda was the person who assisted us. She was so diligent, friendly, professional and knowledgeable. She offered great service supported by strong product knowledge and experience, which is very important for us. We really appreciated that she has taken the time to address all our questions. We were given different choices, different scenarios and everything was very well explained before we made our decision.We would definitely be back for our next vehicle!! Linda will definitely be our go-to person.Thank you, Linda, for making this whole experience easy and extremely pleasant!Highly recommended!
Thank you to Adrian at the Mercedes Benz Richmond team who delivered me my dream car! He is extremely professional, courteous, and goes above and beyond in providing what's best for his clients! Appreciate it 🙂
I was just browsing the showrooms looking to buy a preowned car . For this , I also visited Mercedes Benz Richmond showroom for the same. There I met Mr kiefer-xu as a sales person, who share his knowledge and experience and also gave me a good deal to buy a mecerdes 250 CLA 4 matic preowned car . I am fully satisfied with his services , for which I would recommend him to my Nears and Dears , perhaps if he maintains the similar kind of service standards in present and future.
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