Customer Testimonials

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Google Jan 15, 2018
 

I truly do highly recommend going to this Mercedes-Benz in Richmond!!! Amazing customer service! Thorough knowledge of all vehicle types, genuinely helpful, holistically caring, and very practical! If you want the exact same service we experienced, ask for Adrian Chew - he helped us get our very first Mercedes and it was such an exceptional experience for us. He knew exactly what he was doing- he was so patient and very helpful. He knows his stuff well and went above and beyond to ensure that we were happy, comfortable and extremely satisfied with our vehicle of choice 🙂 forever thankful! Check them out!

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Google Jan 12, 2018
 

No words can describe our complete satisfaction with the assistance given by Richard Roberto , Sales Representa of Mercedes Benz , Richmond on the 3 vehicles that we purchased thru' him. He is Sincere on his commitments.

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Google Jan 5, 2018
 

The sales was really friendly, and helpful. Adrian Chew was my sales and he tried everything to fulfill my request, it was a great experience and I really like my Mercedes. If you are thinking about getting a Mercedes I will recommend you to see Adrian. He will find the right car for you.

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Google Jan 2, 2018
 
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Google Jan 1, 2018
 

Excellent service. Highly recommend Nevin

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Google Jan 1, 2018
 
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Google Dec 29, 2017
 

My first experience with buying a Mercedes Benz was really a very pleasant and wonderful experience. My wife and I were actually choosing between an Audi Q5 or a GLC300 but ended up picking the GLC300 without checking the Q5. What made us decide on the GLC, aside from its numerous and attractive features, was the service and accommodation we received from Adrian Chew. He was such a nice and accommodating fellow, very knowledgeable too, even if he knows we are only considering the unit, without any commitment on our part. We know if we choose the GLC, we are perfectly in good hands whenever we have concerns on the unit. Keep it up Adrian! -Frederick & Connie Dy

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Google Dec 25, 2017
 

Excellent service by most qualified mechanics.

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Google Dec 22, 2017
 

I would highly recommend Mercedes-Benz Richmond to anyone in the market for a vehicle. Benjamin Tsang was our salesperson who sold us our new 2018 S560. He made the sales process enjoyable with no pressure whatsoever. I also had the pleasure of meeting Amy Li, who is a sales manager. She was very cordial and genuinely pleasant. ON YOUR NEXT MERCEDES PURCHASE GO SEE BENJAMIN AND AMY FOR SERVICE THAT IS SECOND TO NONE.

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Google Dec 12, 2017
 

Salesperson Raymond Yi gave us excellent service. He is really nice and talked us about informations with patient, and helped us made the best choice through the process. Highly recommend.

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