Customer service is outstanding
Adrian Chew is my sales guy and he provided me with up to most diligent service. He took good care of me and most importantly found me a car that I wanted. It took a lot of time and effort and he never gave up. An excellent person to work with. Give him a call if you are looking for a new or CPO Car there. Thanks Adrian for your dedicated efforts. Will be recommending my family and friends to you.
I was looking for my very first Mercedes Benz car, and I was really nervous. I walked into Mercedez Benz, not knowing what to expect. I was introduced to Joe Brar, and everything made much more sense from then on! He was very patient and professional all the way through. He gave all the information needed on the cars I was looking into, discussed the advantages and disadvantages of the cars, and gave his personal opinions, which helped me a lot in making decisions. He is very knowledgeable and knows about the cars inside-out. He did an excellent job in explaining everything I had limited or no knowledge about. He made sure I understood how the car worked before I took it home! He always dealt with me in a very calm and professional manner whenever I went to go meet him. Sometimes sales representatives rush you to make your decision on a car, however I didn't feel the slightest of that with Joe. He gave me all the time I needed! I would definitely recommend talking to Joe Brar for any inquiries about buying a Mercedes Benz vehicle! =D
Kiefer is the best salesperson I have ever met! He is so considerable, experienced and patient. Offered me tons of great services. Got C43 from him with a good deal. Highly recommend Kiefer and Mercedes Richmond. Also he made The awesome milk tea,must try it lol！
My mom just got her GLA and she want me the shout out to Mr. Kalvin Yeh and let eveyone know he is the best sales consultant at Mercedes-Benz Richmond!!!!! Thank you for everthing !
Our experience at MB Richmond was phenomenal... Richard did an amazing job making things very smooth and pleasant for us. No fuss and no stress! that is the way buying a car should feel!! Currently enjoying our fabulous C300... thanks very much guys!
Great people, gave us all the info we wanted and didn't put pressure us into making a decision.
Our first experience buying a Mercedes Benz was really a very pleasant and wonderful experience. We were choosing between an Audi Q5 or a GLC300 or Lexus RX350 but we choose the GLC300 . Salesperson Kiefer was professional and yet friendly as well as very accommodating person to work with. We used to hear negative reviews from Richmond Mercedes Benz but our experience with Kiefer totally change our impressions. Highly recommended person to with if you are considering MB Purchase.
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