I do not even know how to begin describing my experience at this dealership. I just moved to Canada and was not even looking to buy a car yet. I was accompanying a friend to look at cars and we met a person I am sure I will never meet again. Adrian Chew is by far the most amazing person I met, sales or otherwise. He made the whole experience unforgettable. It’s like having a friend helping you pick a car instead of a sales person trying to sell you a vehicle. The way he listened and understood all our needs, anticipated our every concern, was like he could read our minds! We ended up buying two cars as he made it so sensible. I am delighted with my purchase and so is my friend. His customer service and attention to detail is amazing! We picked up the car with personalized thank you notes in it. And when my friend had personal issues to attend to and needed to send the car to service, he came personally to make sure everything was well..... As far as I am concerned, I will buy anything he sells! Thank you Adrian! The best or nothing indeed!
Eddie Tong is one of the best sales people. Very helpful and knowledgeable. Highly recommend.
Visited this store on Wednesday and picked up my vehicle on Friday! Everything was done with excellent efficiency and service!
Long term client that is always very satisfied with great service. The GM Arthur runs an excellent dealership. Patrick was my consultant and he was top notch. Judy took care of all the financials in the Finance Office and she's amazing. If I could give 6 stars I would.
Just purchased a car from MB Richmond, and I have to say that I was really impressed by their service and attention to detail. The sales process was painless and their customer service is world class. A++
Richard Roberto is super-professional! We'd eyed a Kryptonite GLA 250 SUV, loved colour and looks. After a few more visits, we purchased it from Richard. He explained everything very well and even took the trouble to demonstrate the parallel parking function, which is a heaven-sent, plus all other functions! In all, Richard offers best personalized service. We will definitely get our next vehicle from him.Features we would have liked that are not on our purchased model: 1. Sunroof automatically closing on leaving the vehicle. 2. Trunk opening/shutting automatically. 3. Wing mirrors folding in automatically on parking the car. Oh well....next time! :-)Thank you ever so much, Richard,Gabi & Klaus Kaufmann, DSc
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