Customer Testimonials

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Google Nov 2, 2017
 

Mr. Richard Roberto in Richmond auto mall is definitely one of the best salespersons we have ever met. He explained everything in details and helped us get our dream car. The date we picked up the car, he did a through demonstration and set-up everything for us before we left. Highly recommend Richard for anyone who plans to buy a Mercedes-Benz.

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Google Oct 10, 2017
 

Big thanks to Mr Ian Cheung!! He is a responsible and trustworthy salesman. Excellent! I will high recommend him to everyone who is looking for a Mercedes.

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Google Oct 1, 2017
 

Wow!! Ask for Adrian Chew if you're looking for a Mercedes or Smart Car. He's the nicest and so helpful. Very knowledgeable about all the cars. He repeatedly went above and beyond for us. We felt so relaxed and comfortable with him helping us find the right vehicle. He never pressured us on anything. We made a lot of requests and he would meet them all so quickly. He picked us up many times when we didn't have a car. He made the whole car buying experience super fun and easy. I'm referring all my friends and family to him!

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Google Oct 1, 2017
 

It was truly a memorable experience visiting Mercedes Richmond and interacting with Linda Yu and Kira Choi. Their professional attitude of dealing with customers deserve appreciation.Linda handled my queries well and provided me with the appropriate solution helping me to make a genuine purchase decision. On the financial services side, Kira's as good as they come. I would like to thank both Linda and Kira for giving me such a wonderful customer service experience.

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Google Oct 1, 2017
 

Phenomenal service by the sales representative Mr.Richard R Roberto, quick and easy business. Staff is very friendly and inviting, an excellent place to go get a prestigious Mercedes-Benz. Highly recommended

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Google Oct 1, 2017
 

We are very happy with the sales consultant that we dealt with. Adrian Chew is very professional and respond promptly with our queries and concerns. We recommend Adrian.

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Google Oct 1, 2017
 

You have to ask Adrain for service. He is very polite and intelligent. His adivces are always helpful, also his knowledgeable about the cars is outstanding! I just picked up my new car and it was perfect!

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Google Oct 1, 2017
 

Thank you so much for Kelvin's great service and help!

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Google Oct 1, 2017
 

I just bought a C43 AMG from Mercedes Benz Richmond. I met the best salesman I have ever met. If u want to find the best salepeson, look for Adrian chew. Very patient and very good service. He even came to pick me up from home 3 times to go to the showroom when I did not have a car and even after I got my car, helped me arrange things like service, came to my house to explain car to me second time and help fix my wheel. THE BEST!

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Google Oct 1, 2017
 

Richard Roberto was very patient and helpful all throughout the search for our car. His dealings with us were consistent even if the search took months since we have very specific features and color in mind. We are very happy with his service and professionalism, and would highly recommend him to our friends and colleagues.

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