Excellent and friendly service provided by Mr. Kalvin Yeh and the MB Richmond team. I truly believe that my expectations have been fully satisfied. I do also highly recommend the service at Mercedes Richmond for anyone who looks for vehicles in the distant. Cheers,Kyle
Adrian Chew is courteous helpful and professional I can wholeheartedly recommend him to anyone looking for a new MB
I was looking for a Mercedes-Benz C300, but in specific combination of colours, not easy to find. Talking to a friend of mine, she mentioned Linda Yu, from Mercedes-Benz Richmond, saying that Linda helped her to have the car that she was interested in. When I contacted her, she listened to me over the phone and was able to understand my needs right away. An hour later I was at her desk in Mercedes_Benz, Richmond. It took me a bit more than an hour, to get the car that I wanted, She walked back and fort to the sales manager several times, to get the best price for me. And one great point that I noticed was: She wanted me to buy the car that I wanted, All others wanted to sell cars that they had in their stores.She was very knowledgeable about the car and all I needed to know to make the best use of it. The car was not available at the store. Even though it was Good-Friday, she did her best to have the car for the day after. The first time I met her in the store, she had a beautiful plant on her desk, So I thought to thank her, as a satisfied client, I would take her some flowers. But when I arrived at the store to receive my new car, I found her desk full of flowers, It was a garden, a green house! How could she have so many happy clients? When she delivered the car, she spent time with me to explain the functions, Oh, I couldn’t believe that such a classy lady, could’ve had so much technical information about a car.Since then I have contacted her several times with my “How-To” questions, It is amazing, She doesn’t even have to be in a “C” class to answer my, She has every details in her mind, and she, herself is not driving a C class.She took my call even when she was sick and not at work, I could tell her voice. Not only she answered my question, but she also called me back to make sure that I did find my way through the instructions. So knowledgeable and so friendly. She deserves many more bouquets.
Just purchased a car here and my salesman was Adrian Chew. Amazing customer service and super knowledgeable not that he will get you a good deal he will also make your purchase a great experience. Only recommend him if you step inside that dealership.
Customer service is outstanding
Adrian Chew is my sales guy and he provided me with up to most diligent service. He took good care of me and most importantly found me a car that I wanted. It took a lot of time and effort and he never gave up. An excellent person to work with. Give him a call if you are looking for a new or CPO Car there. Thanks Adrian for your dedicated efforts. Will be recommending my family and friends to you.
I was looking for my very first Mercedes Benz car, and I was really nervous. I walked into Mercedez Benz, not knowing what to expect. I was introduced to Joe Brar, and everything made much more sense from then on! He was very patient and professional all the way through. He gave all the information needed on the cars I was looking into, discussed the advantages and disadvantages of the cars, and gave his personal opinions, which helped me a lot in making decisions. He is very knowledgeable and knows about the cars inside-out. He did an excellent job in explaining everything I had limited or no knowledge about. He made sure I understood how the car worked before I took it home! He always dealt with me in a very calm and professional manner whenever I went to go meet him. Sometimes sales representatives rush you to make your decision on a car, however I didn't feel the slightest of that with Joe. He gave me all the time I needed! I would definitely recommend talking to Joe Brar for any inquiries about buying a Mercedes Benz vehicle! =D
Kiefer is the best salesperson I have ever met! He is so considerable, experienced and patient. Offered me tons of great services. Got C43 from him with a good deal. Highly recommend Kiefer and Mercedes Richmond. Also he made The awesome milk tea,must try it lol！
My mom just got her GLA and she want me the shout out to Mr. Kalvin Yeh and let eveyone know he is the best sales consultant at Mercedes-Benz Richmond!!!!! Thank you for everthing !
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